Erwin Restaurant
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Erwin is a seafood restaurant that occupies 2 floors of the building located at the bank of the Moscow River. That’s just steps away from the Radisson Royal Hotel. Erwin has 230 seats inside plus a large summer verandah making it possible to seat almost 400 guests during summer months.
What customers say about the restaurantPros
- Delicious Cuisine. The restaurant is consistently praised for its outstanding seafood dishes, including fresh oysters, tuna tartare, and crab cakes. Many reviewers highlight the exceptional taste and quality of the food.
- Beautiful Interior. The restaurant boasts a stunning and unique design, creating a pleasant atmosphere that enhances the dining experience.
- Great Service. Most reviews commend the attentive and friendly service provided by the waitstaff, with many noting that the staff is knowledgeable about the menu and quick to respond to requests.
- Panoramic Views. The location near the river offers beautiful views, making it an ideal spot for romantic dinners and special occasions.
- Live Music. Several patrons appreciate the live music that adds to the dining experience, creating a vibrant atmosphere.
- Complimentary Treats. Guests enjoy receiving complimentary items for special occasions, such as desserts for birthdays.
- Variety in Menu. The restaurant features a diverse menu that caters to different tastes, including a good selection of wines.
Cons
- High Prices. Many reviews mention that the prices are on the higher side, which may not be justified for all dishes, particularly those that some found underwhelming.
- Inconsistent Service. While some guests praise the service, others report issues with inattentive staff, long wait times, and a lack of coordination among the waiters.
- Overcrowded. Some reviewers noted that the restaurant can get quite busy, leading to a cramped dining experience, especially for smaller tables.
- Menu Confusion. A few guests experienced difficulties with the menu, such as items being unavailable or not as described, leading to disappointment.
- Parking Issues. Although parking is available, some guests found it challenging to find space, particularly during peak hours.
- Hostess Attitude. A recurring complaint involves the demeanor of the hostess staff, who have been described as unwelcoming and indifferent, detracting from the overall experience.
Overall Summary
The restaurant is highly regarded for its exceptional seafood cuisine, beautiful interior, and attentive service, making it a popular choice for special occasions and romantic dinners. However, it faces criticism regarding high prices, inconsistent service quality, and occasional issues with overcrowding. While many patrons leave satisfied and eager to return, some express disappointment due to specific service encounters or menu misunderstandings. Overall, it remains a recommended destination for those looking to enjoy quality seafood in an appealing setting.
More about the restaurant
They use local seafood products to prepare most of the dishes you'll find on the restaurant's menu. You should definitelly try their King crab from the Barents Sea, Karelian Trout fish, shrimp from the Bering Sea, slices of frozen nelma (Siberian white salmon) and sterlet.
As noted on the restaurant's website, customers can also try their homemade style cold smoked Baikal omul or Arkhangelsk toothfish, also known as Chilean seabass. The dish is served with Altai honey.
Erwin's menu has an extensive selection of crabs that includes king crab, snow crab, frog crab, blue king crab, spiky crab and hairy crab. They also serve several kinds of crayfish including Sevan crayfish in beer, Rostov style crayfish, and Louisiana style crayfish.
Other dishes on the menu worth mentioning are all kinds of tartars and salads, seafood pastas, Russian and Pan Asian fish soups, several kinds of caviar.
