Baltschug Kempinski Hotel Moscow
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The Baltschug Kempinski hotel in Moscow boasts a prestigious location with picturesque views. Nestled by the curve of the Moskva River, it faces the iconic Kremlin and St. Basil's Cathedral.
The hotel's proximity to Red Square and many other historic landmarks makes it an ideal place for travelers looking to explore the heart of Moscow.
Its central spot ensures easy access to the city's business districts and cultural attractions, attracting both tourists and business professionals alike.
What customers say about Baltschug Kempinski in MoscowPros
- Location. The hotel is ideally situated near major attractions such as the Kremlin and Red Square, offering beautiful views.
- Breakfast. Guests rave about the delicious and diverse breakfast options, including caviar, champagne, and freshly squeezed juices.
- Staff. The personnel is generally described as friendly, attentive, and professional, providing high-quality service.
- Spa Facilities. The spa area, including the pool and sauna, is highly praised for its cleanliness and the quality of amenities.
- Room Comfort. Many reviews note spacious and comfortable rooms, with some guests appreciating the luxurious decor and amenities.
- Historical Charm. The hotel boasts a rich history and classic interior design, enhancing the overall experience.
Cons
- Room Maintenance. Several guests reported issues with room cleanliness and maintenance, including outdated decor, worn-out furniture, and inadequate cleaning in bathrooms.
- Service Inconsistencies. Some reviews mention a lack of consistency in service quality, with instances of staff being unresponsive or less attentive.
- Breakfast Limitations. While breakfast is generally well-received, some guests found the options to be lacking in variety or flavor at times.
- Amenities Issues. Several complaints about missing amenities such as refrigerators in rooms, and issues with the minibar and bathroom supplies were noted.
- Noise Levels. A few guests mentioned noise disturbances during their stay, particularly from outside the hotel.
- Pricing Concerns. Some guests felt that the prices charged for the services did not match the quality received, especially regarding the minibar and dining options.
Overall Summary
The hotel is highly regarded for its prime location, excellent breakfast, and attentive staff, making it a popular choice for visitors to Moscow. However, issues with room maintenance and service inconsistencies detract from the overall experience for some guests. While guests appreciate the historical charm and comfort of the rooms, there are calls for improvements in cleanliness and the provision of amenities. Overall, while there are notable pros, potential visitors should be aware of the reported cons to set realistic expectations for their stay.
Some History
The building that houses the Baltschug Kempinski hotel is steeped in history. Dating back to 1898, it was originally designed by architect Alexander Ivanov. Over the years, it has witnessed numerous renovations, transforming it into a luxurious accommodation without losing its historical charm.
Surviving the tumultuous events of the 20th century, the hotel has maintained its grand facade, which reflects the architectural trends of pre-revolutionary Russia.
Today's guests are touched by a blend of rich heritage and modern hospitality. Amenities at the Baltschug Kempinski hotel in Moscow cater to a range of tastes and needs.
Guests can enjoy state-of-the-art facilities including a fitness center, a heated indoor pool, and a spa offering relaxing treatments.
The hotel provides a variety of dining options, with restaurants serving exquisite dishes that range from local to international cuisine.
Sophisticated meeting and event spaces are available for business gatherings or personal celebrations.
Dedicated concierge services ensure that every guest's stay is comfortable, convenient, and memorable.
